Política de privacidad

Last updated: August 27, 2026

Rain Drop Aroma ("we", "us", "our") operates raindroparoma.com (the "Site") and the products and services offered through it (together, the "Services"). This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us.

1. Information we collect

  • Contact details: name, billing and shipping address, phone number, and email address.
  • Order and payment information: items purchased, transaction details, and payment confirmation. Card and payment details are processed directly by our payment provider (Shopify Payments and/or other supported gateways) — we do not store your full card number.
  • Account information: if you create an account, your login details and preferences.
  • Device and usage information: IP address, browser type, and how you interact with the Site, collected via cookies and similar technologies (see our Cookie Policy).
  • Communications: information you share with us when you contact customer support.

2. How we use your information

We use your personal information to: process and fulfill your orders (including sharing the necessary shipping details with our fulfillment partner); manage your account; provide customer support; send order and shipping updates; improve and secure the Site; prevent fraud; and, where you have agreed to it, send you marketing communications (which you can opt out of at any time).

3. How we share your information

We share personal information with:

  • Shopify, our e-commerce platform provider, which hosts the Site and processes data on our behalf.
  • Our fulfillment partner (currently Mutual Dropship), to whom we pass your shipping details (name, address, phone, and order contents) so your order can be shipped directly to you.
  • Payment processors, to securely process your payment.
  • Service providers who help us with analytics, customer support, or marketing.
  • Authorities, where required by law.

We do not sell your personal information.

4. Cookies

We use cookies and similar technologies to operate the Site (e.g. shopping cart, checkout) and, where you consent, for analytics and marketing. See our Cookie Policy for details on how to manage them.

5. Data retention

We retain your personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below. If you are in the European Economic Area or the UK, you also have the right to lodge a complaint with your local data protection authority.

7. International transfers

Your information may be transferred to and processed in countries other than your own, including by our service providers. Where required, we rely on appropriate safeguards for such transfers.

8. Children

The Services are not directed to children, and we do not knowingly collect personal information from minors.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact us

For any questions about this Privacy Policy or to exercise your rights, contact us at sales@raindroparoma.com.

This policy is a general template and does not constitute legal advice. Review it with a qualified professional before relying on it for compliance purposes.